Frequently asked questions............
How long do mounted prints and CD's take to arrive once ordered. At busy times of the year this can be up to 10 working days but generally they are posted out 1st class within 5 working days.
What is the difference between a digital download and a digital image on a CD? Digital download files have been resized to 1800 x 1200 pixels in size. Digital images that come on a CD are the original image that was taken on the day and depending on the camera used could be anything up to 3000 x 2000 pixels in size.
My digital download file is 150kb, how do you achieve this? Using a tried and trusted process we reduce the file to as small a size as possible without a compromise in quality, this allows for a fast download. These download files are the ones that Photobox use to produce prints up to 12" x 8" in size.
Is it possible to buy images from 2008 and 2009 events? Yes it is, 2009 events can be viewed here and for 2008 you'll need to e-mail us with details of the event you want to view along with your event number and we'll set you up a small gallery all of your own to view!
There are photos of me in the unidentified section also, can these be added to my disc of images from the event? Yes they can, there are two boxes to add info to when you order a CD of your images from an event, in the first put your event number and in the second add the file names of all other files that appear in the unidentified section. These will be added to your disc. These files need to be of the same person whose event number has been typed into the first box, if they are not then they will not be added.
Can I put the images on my Facebook page? Yes you can use any of the digital media for personal or club websites. The copyright for all images purchased remains with SportivePhoto and therefore no images may be supplied for publication without contacting us first.